Terms and Conditions

Thank you for visiting the Patagonia Chocolates website. Our online products include chocolates, coffee and gift vouchers (please note gift vouchers can only be redeemed in store and not online).

Patagonia Chocolates has its registered office at Unit 8, 174 Glenda Drive, Queenstown, 9300, phone (+64) 03 441 2891 or info@patagoniachocolates.co.nz. Online orders are packed and despatched from Queenstown.

The following Terms and Conditions govern the use of the Patagonia Chocolates website, including shopping and participation in promotions run by Patagonia Chocolates. In these Terms and Conditions, “we” “us” and “our” refers to Patagonia Chocolates Limited. Any person using, viewing or purchasing through this website, agree to the Terms and Conditions listed below and our Privacy Policy, which may be updated by Patagonia Chocolates without prior notice.

Purchasing from patagoniachocolates.co.nz
Products displayed on this website can be purchased using secure online Mastercard and Visa transaction facilities. When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details. You will be asked to register as a member of patagoniachocolates.co.nz before making a purchase. This will enable you to save your shopping address details so you do not have to re-enter these each time you checkout. It will also qualify you to receive emails containing website special deals from time to time, as well as emails about related services and products, for example retail store information. You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time if they change. We reserve the right to terminate your membership at any time if you breach our terms and conditions. If you do not want to register as a member you will still be able to make a purchase as a guest. Your personal details and postal address will not be saved and you will not receive promotional communications. The name that will appear on your statement after purchase will be ''Patagonia Chocolates”.

Credit Card Security
We work diligently to protect the security of your personal information, including credit card information. Your credit card details do not get processed or transmitted through or via patagoniachocolates.co.nz; all transactions are processed through a secure payment service provider. Patagonia Chocolates uses Direct Payment Solutions (DPS), one of New Zealand’s leading online payment solutions. DPS hosts and manages our website payment page. All transaction sessions are stored and processed in encrypted strings. Your credit card details are not held by Patagonia Chocolates and cannot be accessed by Patagonia Chocolates staff. However they may be held by DPS in accordance with its Privacy Policy (https://www.paymentexpress.com/About/About_DPS/Privacy_Policy.aspx).

All prices are in New Zealand dollars (NZ$) and include New Zealand GST (15% sales tax) where applicable. All prices are correct at time of publication; however we reserve the right to alter prices for any reason at any time. The price advertised might not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand, we have to convert your purchase to New Zealand dollars at the exchange rate on the day it was processed.

Patagonia Chocolates Products
We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.

Product Descriptions, Colours and Sizes
Patagonia Chocolates strives to ensure that the products featured on our website are described as accurately as possible. However, we do not warrant that the product descriptions and/or other content on this site is 100% accurate as there may be minor discrepancies between or within production runs. Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Allergy Advice
All our products are manufactured in an environment where nuts, wheat products and milk are processed. Although we take the highest level of care and attention, we unfortunately cannot assure that your product will be completely free from cross contamination.

Patagonia Chocolates Promotional Codes
From time to time, Patagonia Chocolates will make special offers which can be redeemed by promotional codes. These promotional codes must be inputted at the checkout to receive the stated offer. Patagonia Chocolates is not obligated to provide any refunds or replace any item in the event that a promotional code was not entered prior to purchase. Unless otherwise stated, a promotional code can only be used once.

Your Use of patagoniachocolates.co.nz
You agree not to use Patagonia Chocolates website to:
(a) store, send, or distribute material which is unsolicited, offensive, pornographic or menacing, including material which may cause annoyance or needless anxiety;
(b) breach any laws, codes, standards, and content requirements of any relevant authority;
(c) obtain unauthorised access to any information, network or systems;
(d) compromise the security or integrity of any network or system including any part of our network; and
(e) place any viruses or other similar programs onto the website.

All images, graphics and content contained in this website is the intellectual property of Patagonia Chocolates and subject to copyright. Any reproduction, publication, transmission or use of any of the contents of this website without the prior consent of Patagonia Chocolates is prohibited. In addition, Patagonia Chocolates brand logos, designs, collateral or information may not be used in association with any other brand, product or service without Patagonia Chocolates written consent.

This website provides general information about Patagonia Chocolates and the products and services it offers and has been prepared for that sole purpose. Patagonia Chocolates reserves the right to change, delete or move any of the material on this website at any time without notice.

You agree that use of the website including any content you may obtain through or on the website or any part of it is at your sole risk.

You agree that the website is provided without warranties of any kind, either express or implied, unless such warranties are legally incapable of exclusion.

You acknowledge that there has been no reliance on our skill, judgment or any representation by us whatsoever by you in deciding whether the website is fit for any particular purpose.

Patagonia Chocolates does not warrant that the website or any part of it will be available continuously or free of fault.

Patagonia Chocolates excludes all liability for any direct, indirect, special or consequential damages arising out of: the use of the website; any inability to access the website; or any part of it or a linked website. Where such liability cannot be excluded, our liability to you is strictly limited, at our discretion, to the supplying of the relevant service again or the payment of the cost of having the relevant service supplied again.

Links to Patagonia Chocolates and Other Websites
Linking to this website is only allowed if a written consent is obtained from Patagonia Chocolates.

Patagonia Chocolates may provide relevant links to other websites of interest, however we make no warranties or representations as to the quality and accuracy of information on any other website which we provide a link to. We encourage you however to view the terms and conditions of use, privacy policies and security statements on those websites. In addition Patagonia Chocolates does not endorse or is responsible for any opinions displayed in websites linked to or linked from Patagonia Chocolates or affiliated websites. Patagonia Chocolates is not liable to any party for any direct or indirect linked damages sought, including but not limited to loss of data, business interruptions, loss of profits, loss of vital computer system.

Laws Applicable to Patagonia Chocolates and You
These Terms and Conditions, your use of the website and Patagonia Chocolates are subject to laws applicable in New Zealand. The laws in your country may be different to New Zealand laws, but the laws in New Zealand are the governing laws of your use of this website. You agree that any litigation in relation to Patagonia Chocolates will only be conducted in the courts of New Zealand.


Patagonia Chocolates Giveaway 2023 Terms and Conditions 


The following Terms and Conditions govern the use of the Patagonia Chocolates Give Away 2023. In these Terms and Conditions, “we” “us” and “our” refers to Patagonia Chocolates Limited. Any person participating viewing or enrolling through this website, agrees to the Terms and Conditions listed below.

  1. The competition is open to all individuals who are residing in New Zealand at the time of entry.

  2. Participants of all ages are eligible to enter the competition.  If the winner is under 18 years of age they must be accompanied by an adult to claim their prize.

  3. How to enter, To enter the Promotion, the entrant must complete the following steps during the Promotional Period: 

  • Follow up in Patagonia Chocolates

  • Comment to entry

  • Add a Like to the post

  • For extra bonus, share this post and tag us.

  1. Employees, contractors and suppliers of Patagonia Chocolates and their immediate families are not eligible for entry.

  2. The prize is not transferable for cash or store credit.

  3. Prize value is based on full retail value. - prize is worth $17 each voucher.

  4. Multiple entries are allowed per giveaway participant. one comment is one entry 

  5. Giveaway prizes cannot be mailed to PO boxes or personal address. Winner must to collect the prize from Patagonia Rees Street - Arrowtown - Wanaka depending of the entry to the draw with a valid form if ID (drive license, passport o Kiwi access 18+Cards) 

  6. Winners must respond within 48 hours, or another winner will be selected. 

  7. Competition Period. Competition ends 12th September 2023 - 12:00pm

  8. If for any reason this competition is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of Patagonia Chocolates which corrupt or affect the administration security, fairness, integrity or proper conduct of this competition, Patagonia Chocolates reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the competition.

  9. Allergy Advice. All our products are manufactured in an environment where nuts, wheat products and milk are processed. Although we take the highest level of care and attention, we unfortunately cannot assure that your product will be completely free from cross contamination.

  10. You understand that you are providing your information to Patagonia Chocolates Ltd. By participating, you represent that you meet the eligibility criteria, and that you agree to be unconditionally and fully bound by these guidelines.